Providers of high quality staff for Residential Homes and person-centred support in your own home 
Residential/Carers 
Homecare 
 
At the heart of your care 
 
 
 
At the Heart of your care 

Our Promise to you 

• Highly trained and competent staff. 
• To have open and honest communication. 
• We will people match to ensure you have staff supporting you who meet your needs and wishes. 
• Consistency of staff, you will always know who is attending your call and we will introduce your team to you before the care package commences. 
• You will be provided with a Rota (if you wish) each week so you will know who is supporting you. 
• We will provide an open and honest approach to you and your loved ones. 
• We will provide support, not only to you, but also to your loved ones. 
• We will guarantee your call times within a 15-minute time frame. 
• We will go that extra mile to ensure you have all the support you need. 
• To keep you in control of your service. 
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