Providers of high quality staff for Residential Homes and person-centred support in your own home 
Residential/Carers 
Domiciliary/Homecare 
 
At the heart of your care 
 
At the Heart of your care 

What we deliver  

We aim to deliver outstanding holistic and compassionate care and support that will be tailored to meet your specific needs, wishes and aspirations. Care and support that promotes your independence and enables you to stay in your own home. We fully understand the importance and value of being able to stay in your own home and our highly trained and experienced staff will provide you with support that maintains and promotes your independence ensuring you lead your care and have choices. 
 
Our agency is focused on your individual needs and will provide you with, person – centered support. We believe we can be competitive without compromising on delivering you an outstanding service that not only satisfies you, but also your family members and loved ones. 
 
 
 
 
 
At the Heart of your care 

Our Promise to you 

• Highly trained and competent staff. 
• To have open and honest communication. 
• We will people match to ensure you have staff supporting you who meet your needs and wishes. 
• Consistency of staff, you will always know who is attending your call and we will introduce your team to you before the care package commences. 
• You will be provided with a Rota (if you wish) each week so you will know who is supporting you. 
• We will provide an open and honest approach to you and your loved ones. 
• We will provide support, not only to you, but also to your loved ones. 
• We will guarantee your call times within a 15-minute time frame. 
• We will go that extra mile to ensure you have all the support you need. 
• To keep you in control of your service. 
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