Advanced Personnel's Aims, Objectives and Philosophy of Care

Domiciliary Care-known as home Care allows your loved ones to continue to live at home. Advanced Personnel can assist you with providing care for your loved ones by providing you with fully trained carer’s.

We are committed to provide person Centred Care. All service users will have a Person-Centred care plan tailored to meet their individual needs. We expect our carers to provide you with the same standard of care they would expect for their families.

To provide quality care it is important we work in partnership with the person receiving care, their family, significant other or others they are receiving support from.

To enable us to provide high quality carer’s and service we follow our companies training policy and CQC regulations.

High Quality Care

To provide high quality care to the local population and beyond, meeting individual needs in a safe, caring, effective and responsive environment by a well-led workforce with the skills, knowledge and resource to meet the highest standards. Our aims are:

To deliver quality care based on the needs of our Service Users

To treat all Service Users equally whilst valuing their differences and respecting their human rights

To safeguard Service Users from all forms of abuse whilst respecting their decisions

To provide access to information through a range of formats and aids including advocacy where required

To involve Service Users seeking feedback including complaints, compliments and ideas to improve the service

To ensure we recruit and retain the right staff and maintain and improve their skills through the right training

To act immediately to understand, respond to and learn from incidents through established systems

To deliver compassionate Care that promotes Service User's dignity, respecting their needs, wishes and expectations